Our promise to you

We take your privacy and the handling of your data very seriously here at Fit for the Future Limited. We will only use your personal data where necessary to provide any services or information that has been requested by you, or to notify you about any further information we think may be relevant to you. Any information you do provide to us will be kept safe and protected. We will not transfer your personal information outside of the EEA at any time. We will not keep any data longer than is necessary.

Introduction

This privacy notice refers to how Fit for the Future Limited (also referred to as ‘we’ or ‘us’) carefully collect and process your personal data. In doing so, we are acting in accordance with the applicable data protection legislation. It details how and why we collect and process your personal data, your rights surrounding your personal information, and how to contact us with any queries surrounding the use of your personal information and data. “Any information relating to an identified or identifiable natural person” may be classed as personal data.

Our website is hosted by a 3rd party provider in the UK.

How we collect and process your data

Fit for the Future Limited collects and processes your personal data which is given to us by you. This includes contact details such as your name, email address, address (plus any business details if you are making a corporate booking), and any contact telephone numbers. This information is gathered in various ways such as when you enquire about or purchase products and services, when you complete questionnaires or sign up to newsletters or when you provide us with feedback. Personal information may also be given to us via 3rd parties. If information is given to us by you, about another person, you are confirming that the other person is aware and are permitting you to act on their behalf. This can include (but is not limited to) consenting on their behalf to process and transfer their personal data.

Why we collect and process your data

We collect information about our users to identify them. We collect and process your data for three reasons – consent, contract and legal obligation. Only when we are working with you as a client do we store your information. We use this information to provide you with products or services, answer queries or to process invoices for products or services. Your information is used for internal reference only and will not be passed to 3rd parties.

We will hold your personal information for six months after the end of any coaching programme or consultancy contract or for the duration of a mediation process. If you would like to request that this information is removed sooner please contact us.

Cookies and other similar technologies

Cookies are small files containing data which are placed onto your hard drive and sent to your browser when you access our website. They allow us to collect information to improve your experience on our website. Some examples of how we would typically use cookies to monitor/collect information are: to see how many times our site is visited by a user, which pages in particular are visited most often, and to explore traffic data. Please note that in some cases, personal information could be collected about you via cookies and other similar technologies which are owned by 3rd parties. Upon first use of our website, you will be asked whether or not you consent to our use of cookies. You can instruct your browser to refuse all cookies or manually choose when a cookie is being sent. You can also opt out at any time, however please note that some of our website features may not function as a result.

Your rights surrounding your personal information

You have numerous important rights under the General Data Protection Regulations.

For further information on your rights please see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations. This can be found at https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights.

Keeping your information safe and secure

We provide a high level of security with appropriate measures in place to prevent any information from being lost or used in an unauthorised way. Please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security. However, in the unlikely event that there is a breach of security at any of the stages of data processing a notification will be placed on our website, and you will be contacted via email wherever possible.

How to contact us with any queries about personal information/data

If you have any questions in relation to this policy or about your information that we hold, then please do not hesitate to contact us. This can be done by email: hello@f4future.com or by post: The Clock House, Station Approach, Marlow, Buckinghamshire, SL7 1NT.

This privacy policy was last updated on 17/08/2020.